Frequently Asked Questions
Everything you need to know about McTavish performance gear.
How do I determine the right size for my athletic gear?
Each product page features a detailed sizing guide with specific measurements. We recommend measuring your current favorite sports apparel to compare fit, as our performance line is designed for a tailored, aerodynamic feel.
What is the standard shipping timeframe for orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for those who need their gear before a big event or competition.
Can I return equipment if it has been used?
To ensure the highest quality for all customers, we only accept returns on items in their original, unused condition with tags attached within 30 days of purchase. Technical equipment must be in its original packaging.
Does McTavish offer a warranty on high-performance products?
Yes, we provide a 1-year limited warranty against manufacturing defects on all professional-grade equipment and apparel. This does not cover standard wear and tear from intense athletic use.
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical moisture-wicking fabrics?
To preserve the integrity of the fabric, we recommend machine washing in cold water with similar colors and air drying. Avoid fabric softeners and bleach, as these can clog the performance fibers.